Saturday | July 6th | 4 pm
Robert Woody
★★★★★
The absolute best customer service in the industry. Had great experience purchasing our new mattresses with quick turnaround and service. I would recommend everyone needing a mattress to check them out. Xavier and Luke took excellent care of us. Kelly the owner was sweating deal with.
Gina Revels
★★★★★
Great service!!! Kelly was very knowledgeable and helpful. Not pushy or rude. Very kind and patient. Allowed us to make an informed decision and we are very happy with our purchase and her service. Would highly recommend anyone who's looking for a good sleep experience to come see her. You won't be disappointed.
Carmen Walker
★★★★★
Kelly and Joe always go out of their way to help and find the perfect products for me and my family whether it’s a mattress, adjustable base or sheets.
The delivery guys are exceptional too. I moved into a new home and needless to say I was hyper-sensitive about furniture being moved in and around …
But out of the many deliveries made from different vendors Kelly and Joe’s guys were the only ones I didn’t have to worry with. Luke was super conscientious taking time and not hurrying through the process!
Thank you guys!
Gates Bearden
★★★★★
Incredible, top-notch product knowledge and customer service from Xavier. Truly passionate about choosing the correct product for you. Kelly and Joe (the owners) were extremely friendly as well, and have a great attitude, and are willing to work with the customer on pricing. Outstanding store and company overall.
Ronn Edmunds
★★★★★
Xavier was incredible! Very personable, professional and knowledgeable. He worked with us and the owner to get us the best possible deal on an outstanding mattress. We recommend going to The Big Mattress Outlet to anyone ready to purchase a new mattress.
Tara Kinsley
★★★★★
I shopped at Big Mattress Outlet and the service was incredible. Xavier helped me out and he was friendly, knowledgeable, but not pushy at all. The store was clean and easy to navigate. I loved that I was able to see a variety of mattress at different price points, and many of them were available to take home THAT DAY!
They also offered delivery!
They also had massage chairs! Although I didn’t purchase one (yet), it was amazing to demo while in the store!
I also LOVED (and bought) their unique selection of Warmies, which are slippers and stuffed animals that are l filled with lavender! What a great gift!
Shopping at Big Mattress Outlet made me feel happy and comfortable! This is the place to go!
Nicole and Tony Land
★★★★★
Xavier was patient and extremely helpful as we tested out some mattresses today. We’ve done business here before buying mattresses, pillows, etc. and have always had a good experience each time. The owner has also been very helpful and knowledgeable on past visits.
Liz Robles
★★★★★
Visited this place several years ago and though I did not purchase at the time, the greeting and attention received was memorable.
Now that I’m ready to purchase mattresses I went to Mattress Firm and decided on a specific Sealy which was $2200.
Remembered about the time I stopped by at Big Mattress Outlet and decided to check them out before purchasing for which I am so thankful, they had the exact same Sealy mattress as Mattress Firm for $1400!! Ended up purchasing mattress and adjustable base for several hundred less than the mattress alone at Mattress Firm.
Not to mention availability for next day delivery!
Xavier was great, gave us plenty of options.
Go see him if you need a mattress and want significant savings!
Nancy Holcomb
★★★★★
This is the second mattress I’ve bought at this store. My first experience went really well. This time it was exceptionally great! Told Xavier ( I believe is correct name) what I was wanting, and he took me straight to it. He knew exactly what to show me. My only hiccup with my visit was it couldn’t be delivered today. Lol. I was in a lot of pain from my current mattress and wanted it yesterday. He promised he would get it to me as soon as it came in the store. Loved the interest free financing and the unheard of lifetime warranty on the mattress I purchased. Excellent customer service!!! This store will always be my go to mattress store.
Thanks again for the awesome customer service Xavier.
Dusty Hannah
★★★★★
I had shopped around a bit at other stores checking prices and such, but none of the others could come close to The Big Mattress Outlet. Very knowledgeable owner and staff that made sure I was getting exactly what I was needing/wanting. To me this purchase was an investment in many years of restful nights of sleep. So I appreciate them having the patience and taking the time to find the perfect mattress and base for me. Thank you.
Michael D. Westmoreland
★★★★★
The team at The Big Mattress Outlet are great! Family owned and operated, they go out of the way to make sure you have the best products to help you sleep better! I am already sleeping better and no longer wake up with my back hurting! I highly recommend them!
alan Walker
★★★★★
Very nice people a fantastic job helped us out in every way possible because I have a bad back and they told me exactly what I should go with and what would help me out to where I could sleep good because my husband flips and flops in bed and I don't sleep at night so we're hoping that this will help us out so much we got the split king size bed so we're hoping that this is what's going to work for us I think it will and I want to thank them so very much for being so kind thank you
Hannah Ballew
★★★★★
WONDERFUL! I cannot say enough great things about Xavier and his mom! My husband and I came in, explained what we were looking for and they were able to guide us to the bed that was right for us. They were very knowledgeable of all the aspects that go into beds, pillows, etc. Also, the prices were so much better than other places we had looked. If you are in the market for a mattress, or any bedding accessories, I highly recommend them.
chelsea dover
★★★★★
We visited yesterday “just looking” and I found a mattress I liked but wanted to shop around first before purchasing. After visiting a few other places We decided to return to The big mattress outlet because no one could beat the price for the quality and size of the mattress we purchased, but most importantly on our first visit we weren’t pushed toward products! We looked and then left without getting the “sales man” treatment, you know where they just keep talking and taking to sale you something?! The owner was very nice and not at all pushy! He was very knowledgeable about the mattresses that we asked about and didn’t over talk to confuse you. We returned today and purchased the mattress set we liked from the beginning but a lady was there instead of the gentleman we had first spoke too. She was very nice & polite and knew about what we had spoke to the gentleman the day before so the purchase was a breeze!! In and out in about 30 mins and we brought our new mattresses home same day! We will definitely return to the big mattress outlet for any future mattress needs.
OUR EXPERTS HAVE DECADES OF EXPERIENCE AND HAVE HAND-SELECTED EACH AND EVERY MODEL WE CARRY TO MAKE SURE THERE'S A PRICE AND A COMFORT FOR EVERYONE